Questions we're often asked
How do I book a tour?
Send an enquiry from the tour page, WhatsApp us or visit the office. We send a written proposal first; once your deposit is paid, we confirm your booking.
Is my place reserved when I enquire?
No. Availability is only confirmed once your booking is made and your deposit is received. Seats on popular tours go in order of confirmed bookings.
What does “pp sharing” mean?
Price per person, based on two people sharing a room. Single-room prices are shown where available, or we quote them on request.
Do the island holidays leave from Windhoek?
Our island holiday packages start in Johannesburg. We can add return Windhoek–Johannesburg flights — just ask when you enquire.
Can I pay in instalments?
Many tours have a deposit followed by a balance date, and some offer monthly payment plans. Your proposal shows the options for your trip.
What do I use as a payment reference?
Always use the reference number on your proposal.
Can I buy only a match or concert ticket?
No. Tickets are only sold as part of a travel package.
Are prices fixed?
International prices can change with airfares, exchange rates, fuel surcharges and availability until your booking is confirmed.
Do I need a visa or passport?
You need a valid passport for all international trips. Visa rules depend on your nationality and destination — we'll advise when we send your proposal.
Do you arrange travel insurance?
Travel insurance is not included unless stated. We strongly recommend it and can point you in the right direction.